We are Minimised Media Ltd but we trade as ‘PubGuard!’ (PubGuard); we are part of the Bidstack group of companies.
The purpose of this policy is to set out clearly to you how we protect your data and respect your privacy and is related to the use of this website www.pubguard.com and served by PubGuard and governs the privacy of its users.
You are a visitor to our website. We take your privacy very seriously.
As you are a user of our website, we are the data controller and as such we determine the ‘how’ and the ‘why’ in respect of the processing of your data. We are registered as a data controller at the UK’s Data Protection Authority, the ICO, under registration number ZB036003.
Similar to many organisations, our website may include links to third-party websites, advertisements, plug-ins and applications provided by the likes of LinkedIn, Twitter, Facebook and Instagram. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy practices. When you leave our website, we encourage you to read the policies of those websites you visit.
Where you provide PubGuard with personal information about other individuals, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Policy.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals and our wider operations in the European Economic Area (EEA).
From your initial interaction with PubGuard, we are collecting data. Some of this will be collected automatically, sometimes you provide us and sometimes third parties provide us with the data.
|Data Collected Automatically||Data Provided by You||Data Provided by Third Parties*|
|You browse any part of our website||.|
|You opt-in to marketing communications||.|
|You fill in a contact form||.|
|We call/contact you||.|
|You connect integrations (e.g. Slack)||.||.||.|
* Third Parties may include games publishers/developers and audience partners, social media platforms such as Facebook or LinkedIn, and/or analytics providers such as Google.
From your initial interaction with PubGuard, we are collecting data. Some of this will be collected automatically
Name, address, telephone number, email address.
Age, gender, country, region, city, and your Steam, PlayStation, Xbox or other similar gaming platform user identification name, alias or tag. Where the data relates to Steam, PlayStation, Xbox, (or other similar gaming platform), this is received from game publishers in a hashed form.
Your internet protocol (IP) address, device type, operating system and platform and versions, connection type, identifiers assigned to your device including advertising identifiers and other technology on the devices you use to access or to otherwise interact with our Platform, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be.
Your URL clickstreams (the pathways you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
Marketing and Communications Data
Your preferences in receiving marketing from us and our third parties and your communication preferences
We also process aggregated data for business and commercial purposes. For example, we may aggregate your Usage Data to calculate the percentage of users seeing a specific advertisement. We take measures to ensure this data is not personal
We do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences except when we have your specific consent, or when we have to in order to comply with the law.
What about children’s data?
Our services, Platform and website are not intended for children and we do not knowingly collect personal information relating to children. We have stringent processes in place to ensure that where a game user identifies as a child their personal information is not passed to us.
The result of data protection laws means that we are only able to use your data for certain reasons and where we have a legal basis to do so.
Keeping PubGuard running
Managing our relationship with and providing our services to our customers, login and authentication, remembering your settings, processing payments, hosting and back-end infrastructure.
Legal bases for this data usage: (i) Contract; (ii) Legitimate Interests.
Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
Legal bases for this data usage: (i) Contract; (ii) Legitimate Interests.
Providing our Services
Delivering appropriate tailored advertising and other content into native gaming spaces to see delivers.
Legal basis for this data usage: (i) Consent; (ii) Legitimate Interests; the precise basis will depend on the specific processing purpose and the context in which data is processed.
Notifying you of any changes to our services, resolving queries via a communications platform, phone or email including any bug fixing.
Legal basis for this data usage: (i) Contract.
Marketing purposes (with your consent)
Sending you emails and messages about new features, products and services, and content.
Legal basis for this data usage: (i) Consent.
Here is what is meant by each of these “legal bases”:
You have given clear consent for you to process your personal data for a specific purpose.
You can change your mind!
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at DPO@pubguard.com.
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
Processing your data is necessary for our legitimate interests and/or the legitimate interests of a third party, provided those interests are not outweighed by your individual rights and interests.
These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests
You can choose not to provide us with personal data
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can turn off cookies in your browser by changing its settings
You can ask us not to use your data for marketing
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at DPO@pubguard.com.
You can exercise your rights by sending us an email at DPO@pubguard.com.
This includes the right to ask us supplementary information about:
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of others (including another person’s confidentiality or intellectual property rights). We will let you know if we would be unable to meet your request for that reason.
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour).
If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of PubGuard.
Please let us know first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the ICO, either by calling their helpline or as directed on their website at www.ico.org.uk.
If you wish to exercise your rights, please contact the relevant game publisher/developer. If you prefer, you can contact us at DPO@pubguard.com, and we will pass the request on to our client or customer (please provide their name).
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have put in place procedures to deal with any security incident involving personal information and will notify you and any applicable regulator of a breach where we are legally required to do so
The personal data we collect is processed at our offices in London and Riga and in any data processing facilities operated by the third parties identified below.
We will only retain your personal information for no longer than is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or regulatory requirements, complaints or contemplated / actual litigation.
To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances you can ask us to delete your personal information: see above for further information.
In some circumstances we will anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Policy. We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions
We may share your information, with the parties set out below for the purposes set out above.
Connected Third Parties
Bidstack Group PLC
(the Bidstack group companies)
External Third Parties
Service providers acting as processors who provide:
IT Infrastructure and Analytics, including:
Marketing and Communications
Tax bodies, regulators and other authorities
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.
To any other third parties with your consent to the disclosure.
We recommend that you read our partners’ privacy policies for more information as to how they will handle your information.